The United States Postal redevelopment (USPS) The United States Postal utility (USPS) is not a epic organization its usual! Its more than 700,000 employees deliver 212 billion pieces of mail to over communicate million destinations that are mainly in the USA, but as well as include Puerto Rico, Guam, the American Virgin Islands and American Samoa. Comprising six run divisions - the life-sizest being the $36 billion in revenues correspondence &type A; transactions and the smallest the $1.8 billion world(prenominal) mail USPS has annual operating(a) revenues of nearly $70 billion. A pore equilibrate S fondnesscard The strategic performance of this behemoth is steered with a corporate Balanced Scorecard of just volt terminals and 10 measures, together bread and butter a guardianship of providing timely, reliable universal delivery of services. As examples of how measures support destructions, the goal of generate revenue is supported by the mensural fit revenue, the improve service goal by the metric per cent mail delivered to standard, address costs by total factor productivity, performance-driven polish by employee attitudes check out and structural modifications by increase flexibility.
As shown in Figure 1, goals and metrics support core strategies of USPS: financial stability, customer concenter on, operational efficiency, human capital and chairwomans management agenda (see below). Figure 2 shows what is essentially USPSs Strategy Map, showing the cause and relationships between the strategic dimensions. The enormousness of Keeping it Simple USP Ss simplicity of strategic focus provides a ! powerful message for those organizations that believe that they require a large number of strategic objectives and metrics on their scorecard. Indeed, Kent Smith, USPSs Manager, Strategic Planning says that the sheer size of the organization contest the articulation of just a few objectives. Simplicity has been watchful as we have had to communicate performance to a large number of...If you want to get a full essay, baseball game club it on our website: BestEssayCheap.com
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